The City of Cincinnati is developing an Innovation Lab with the purpose of providing the time and space to apply lean principles and practices to municipal processes with the goals of improving customer service, reducing process time (three to five weeks), and decreasing costs. The city identified the permits and plan review process to be the pilot improvement focus area.
The LeanCor Consulting team recently supported in facilitating the pilot project and provided recommendations for an optimal future state. During the workshop, Lean Deployment Executive Derek Browning and team ensured participants had a basic understanding of lean and value stream mapping prior to beginning the value stream mapping process. The value stream mapping approach itself included elements such as lean fundamentals, the eight wastes, customer value proposition, kaizen bursts, lean leadership education, gap analysis, improvement prioritization, and FMEA. As a result of this workshop, an optimal, customer-focused, future state road map and recommendations were developed ensuring that City of Cincinnati businesses will be satisfied and serviced more quickly going forward.
“This was the first definable problem Cincinnati City Manager Harry Black put in front of the city’s new Innovation Lab, a place designed to solve problems by collaboration. It’s just the first of four or five problems Black hopes the lab will tackle this year alone” (Cincinnati.com).
To read more about the project and the Innovation Lab, visit: Cincinnati.com.
About LeanCor Consulting
Today’s complex supply chains require vision, strategies, and innovative techniques to create optimal performance. LeanCor Consulting is a trusted partner for implementing end to end supply chain performance. Global organizations leverage LeanCor Consulting to develop vision and strategy deployment plans for improvement in all supply chain functions. We focus on elements of speed, cost, quality, and delivery, and are able to develop innovative solutions from operational experience as a third party logistics partner. From value stream mapping to logistics network design, to end to end lean supply chain deployment, LeanCor Consulting has your supply chain needs covered. When you partner with LeanCor, you receive tangible results including process improvement, supply chain visibility and velocity, total logistics cost reduction, working capital improvements, and optimization of material and information flow. Contact us to learn more.Share